INTERNATIONAL · REMOTE · FLEXIBLE

Raquel Diaz Trigo

Raquel Diaz Trigo

Digital Operations | Content & CommunicationsAI-Enabled Workflows

I coordinate digital operations, content workflows and stakeholder communications across international environments, combining hands-on experience with practical uses of AI to improve everyday processes.

Experience

International Experience

A career built across project coordination, communications and digital operations in international and multicultural environments.

Outreach & Communications Manager

iGaming.com2025–2026

Managed publishing and content operations, media partnerships and outreach across Spain and LATAM, with a primary focus on expanding publishing opportunities in Spain, Mexico and Peru while developing additional opportunities across other LATAM markets.

International Project & Event Coordinator

EU Technical Assistance Programme2024

Supported international project and event operations within an EU Technical Assistance Programme, coordinating stakeholders, suppliers, travel logistics, procurement processes, approvals and project documentation.

Technical SEO Consultant | Freelance

International Coliving, Surf & Yoga Retreat2022–2023

Delivered a freelance Technical SEO project for an international coliving, surf and yoga retreat, applying advanced SEO methodologies to analyse, optimise and improve a real business website.

Marketing & Communications Manager

Hotel Alicante Golf2022

Managed communication, branding and digital marketing initiatives.

Digital Marketing & Content Specialist

Sebymar Cosmetics & Global Commerce Media2020 – 2022

Created SEO-driven content, digital campaigns and content marketing initiatives for international brands.

Marketplace & Digital Marketing Consultant

Blucó & Integra Energía2017 – 2020

Worked across e-commerce, digital marketing, social media, SEM and international communication projects.

Event Management & International Marketing

London, UK2013 – 2015

Developed project coordination, event planning and international communication skills in startup environments.

Portfolio

Selected Projects

A selection of projects showing how I approach operations, coordination and process improvement — from real-world international projects to practical AI-powered solutions.

International Publishing, Content & Outreach — Real-world content & communications
Spain · Argentina · Mexico · Chile · Peru

Real-world content & communications

International Publishing, Content & Outreach

International content and publishing work across Spain and Latin America, combining market research, outreach, publisher partnerships, SEO content, localisation and digital publishing.

International Project & Event Operations — Real-world international projects
EU Technical Assistance Programme

Real-world international projects

International Project & Event Operations

International project and event operations involving stakeholder coordination, suppliers, procurement support, travel logistics, documentation and structured delivery workflows within an EU technical assistance programme.

SEO & Digital Strategy — Technical SEO · Search Research · Content Strategy
DIGITAL FOUNDATIONS

Technical SEO · Search Research · Content Strategy

SEO & Digital Strategy

Hands-on SEO work combining search research, website architecture, technical auditing and content strategy.

Operations Intelligence Hub — AI-enabled operations
Interactive prototype · simulated integrations

AI-enabled operations

Operations Intelligence Hub

AI-enabled operations system that identifies priorities, risks, bottlenecks and follow-ups across projects, partners and deliverables, while connecting operational intelligence with task and communication workflows.

Impact & Field Operations Hub — Impact & field operations
Adaptable concept · animal welfare, wildlife & environmental scenarios

Impact & field operations

Impact & Field Operations Hub

Operational intelligence platform designed to connect field activities, projects, incidents, resources and impact data — helping organisations identify priorities, coordinate action and demonstrate measurable impact.

AI Project Operations Assistant — AI-enabled operations

AI-enabled operations

AI Project Operations Assistant

AI-powered tool that turns unstructured project information into priorities, risks, deadlines, dependencies and recommended actions.

Awareness & Behaviour Change Engine — Social impact & behaviour change
Adaptable concept · animal welfare, environment, public & conservation scenarios

Social impact & behaviour change

Awareness & Behaviour Change Engine

Decision-support platform connecting audiences, barriers, stakeholders, interventions and impact data to help organisations move from awareness to measurable action.

Lumora — AI Landing Page

AI Landing Page

Lumora

Voice-first AI landing page with real-time speech interaction, chat and a fully responsive conversational interface.

CRM Sales Dashboard — CRM Project
🔒 Auth protected — request demo access

CRM Project

CRM Sales Dashboard

Pipeline CRM for small sales teams with authentication, protected data, drag-and-drop deal stages and call scheduling.

More Projects Coming Soon

I’m continuously developing new projects exploring operations, workflow improvement and practical applications of AI.

Education

Education & Professional Development

A multidisciplinary background combining project coordination, digital operations, communication, technical expertise and practical AI-enabled process improvement.

Advanced AI & Automation Certification

Webpositer Academy

Advanced training in the practical implementation of artificial intelligence and automation, combining LLMs, AI agents, workflow automation, API integrations and AI-powered application development to improve business processes and productivity.

Applied AI · Workflow Automation · Process Improvement

Key competencies
  • LLMs & Generative AI
  • AI Agents
  • RAG
  • n8n Automation
  • API Integrations & Webhooks
  • Conversational AI
  • AI Voice Solutions
  • Vibe Coding
  • Supabase
  • AI-Powered Application Development
  • Generative Multimedia

Advanced Technical SEO

Webpositer Academy

Advanced professional training in technical SEO, website auditing, search performance, digital analytics, website optimisation and SEO tools.

Technical SEO · Digital Analytics · Website Optimisation

Marketing & Digital Advertising

Escuela Europea

Formal professional education in marketing, advertising, communication and digital business.

Event Management Diploma

UCL / Terbel – Institute Chartered Management · 2013

Professional training in event management, marketing and public relations, event risk management, documentation, resource management and allocation.

Practical project: coordinated a fundraising event for Battersea Dogs & Cats Home as the final project.

Complementary professional training

Graphic Design & Digital Marketing — Graphic Design Professional Certificate

Intergrupo · 2020–2021 · 620 hours

Professional training covering graphic project development, visual content creation, image editing, typography, editorial layout, orthotypography and final artwork for digital and multimedia formats. It also included practical digital marketing and website skills.

  • Adobe Illustrator – Advanced
  • Adobe Photoshop – Advanced
  • Editorial Design
  • Visual Content
  • WordPress
  • Digital Marketing
  • SEO
  • Basic HTML & CSS

Additional certifications & training

  • Google Ads
  • Google Analytics / GA4
  • Semrush SEO Toolkit
  • Digital Marketing

Have an operational challenge or an idea?

Whether you're looking for someone to join your team or want to explore an AI-enabled solution for your organisation, I'd be happy to hear about it.

Let’s Talk →